Shipping Policy - GroomDen

Shipping Information – GroomDen

We’re committed to getting your grooming essentials to you as quickly and reliably as possible. Here’s what you can expect when you place an order with GroomDen:

Shipping Options

• Standard: 3–5 business days
• Express: 1–3 business days

Once your order is placed, our team immediately begins processing it. We partner with Amazon’s efficient delivery network to fulfill and ship orders. Their trusted system ensures that your parcels arrive as expected and on time.

Track Your Order

Amazon provides a trackable shipping service, and you will receive:

1. An email from GroomDen confirming your order has been dispatched (please check your junk mail if you don’t see it).
2. A separate email from Amazon with a tracking link to monitor your delivery status.

When to Contact Us

If you haven’t received your order within 10 business days, please get in touch with us at wecare@groomden.com, and we’ll be happy to assist you.

Additional Information

• Order Processing: Orders are processed Monday to Friday, excluding public holidays.
• Delivery Timing: Amazon typically dispatches orders the next working day. Weekend deliveries may occasionally occur based on Amazon’s schedule.
• Emails: Always check your junk or spam folder for dispatch and tracking emails.

We aim to make your shopping experience seamless and satisfying. If you have any concerns or questions about your order, don’t hesitate to reach out to us.

Thank you for choosing GroomDen—where premium grooming meets exceptional service!

Warm regards,
The GroomDen Team